Alltrans General Terms & Conditions

1. The present general terms & conditions exclude the customer’s general terms & conditions.
2. Our quotations are valid for one week and only apply to customers’ specific contents for translation and their request. Surcharges will be added for any modification or additional work.
3. By placing an order customers accept our general terms & conditions without reservations or limitations. Customers must always confirm in writing that Alltrans may provide a certain service indicating the deadline. Moreover, when placing an order customers accept that Alltrans may contact them for questions relating to the terminology, contents or other aspects of the services requested.
4. Even if we undertake to respect the deadline for delivery as strictly as possible, it nevertheless is only an indication. We shall not accept any liability if the deadline cannot be respected.
5. Customers are responsible and liable for the contents of texts for translation. To deliver translation and/or interpreting Alltrans exclusively undertakes to use all available means to its best efforts. Alltrans can therefore not be held liable in any case for any consequences for customers or third parties as a result of the use of our services.
6. Any complaint relating to the services provided must reach us in writing with 15 days starting from the date the service was provided. Complaints shall no longer be accepted after the expiry of this term. The immediate use of our texts and/or services implies, however, that they were approved by the customer. Any modifications will be made without additional costs on the condition that they are motivated and indicated by the customer with precision, and that we have accepted them. The rejection of part of the texts and/or services supplied cannot give rise to the rejection of the entire order.
7. Translations are subject to copyright and intellectual property legislation. Any modification customers make to one of our texts after they were supplied shall be at the customer’s responsibility. In consultation with our customers all translations can be collected from our office, sent by regular mail or e-mailed. If a translation has to be sent by registered letter, or delivered to the customer on paper by Alltrans or a courier service, this shall be at the customer’s expense. Interpreting assignments shall take place at the location provided to Alltrans by the customer. Transport, hotel and restaurant expenses for interpreters, if any, shall be at the customer’s expense.
8. Our invoices are payable within 15 days starting from the date of the invoice. By operation of law and without notice of default any amounts not paid on the date they are due shall be increased with an interest rate of 1% per month, starting from the expiry date. In case of default payment or late payment, invoices shall be increased with a compensation of 10% of the invoiced amount, with a minimum of 75 euros.
9. Any complaint relating to invoices must reach us within 15 days starting from the date of the invoice. After the expiry of this term invoices shall be considered as accepted and any complaint shall be null and void.
10. In case of any disputes an amicable settlement shall always be pursued. If these attempts are to no avail, only the Dutch courts for Alltrans’ registered offices shall be competent.

 

INTELLECTUAL PROPERTY RIGHTS

The content of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc., is protected by intellectual property rights and belongs to WIETRANSLATE BV or third parties holding the rights.

LIMITATION OF LIABILITY

The information on the website is of a general nature. The information is not tailored to personal or specific circumstances and therefore cannot be considered as personal, professional, or legal advice to the user.

WIETRANSLATE BV makes every effort to ensure that the information provided is complete, correct, accurate, and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the provided information contains inaccuracies or if certain information is not available on or via the site, WIETRANSLATE BV will make every effort to rectify this as soon as possible. However, WIETRANSLATE BV cannot be held liable for direct or indirect damage arising from the use of the information on this site. If you discover inaccuracies in the information made available via the site, you can contact the site administrator. The content of the site (including links) may be adjusted, modified, or supplemented at any time without prior notice or notification. WIETRANSLATE BV provides no guarantees for the proper functioning of the website and cannot be held liable in any way for malfunctioning or temporary (un)availability of the website or for any form of damage, direct or indirect, that may arise from access to or use of the website. WIETRANSLATE BV can under no circumstances be held liable to anyone, in any direct, indirect, special, or other manner, for damages attributable to the use of this site or of any other, particularly as a result of hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, to equipment, software, or other property of the user.

The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The inclusion of links to these websites or pages does not in any way imply implicit approval of their content.
WIETRANSLATE BV expressly declares that it has no control over the content or other characteristics of these websites and can under no circumstances be held liable for their content or characteristics, or for any other form of damage resulting from their use.

APPLICABLE LAW AND COMPETENT COURTS

Belgian law applies to this site. In the event of a dispute, only the courts of the Brussels district have jurisdiction.