PRIVACY STATEMENT

With this statement (hereinafter the “Statement”), we wish to inform you about the manner in which personal data is collected and processed by us, WIETRANSLATE BV, (hereinafter “we”) in the context of your visit to our website or your communication with us via our website, email, telephone, and social media. By agreeing to this Privacy Policy, you give us your consent to process your personal data in accordance with the provisions of this policy, as indicated below.

By agreeing to this Privacy Policy, you give us your consent to process your personal data in accordance with the provisions of this policy, as indicated below.

Unless stated otherwise, we are responsible for the processing of the personal data collected by us in the context of our services and activities. We thus act as a so-called “data controller”, namely the person who determines the purpose and means of the processing of personal data.

GENERAL

Your personal data is processed by WIETRANSLATE BV. By WIETRANSLATE BV, you should understand: WIETRANSLATE BV, with registered office at Krokegemseweg 3, 1730 Asse, and registered in the Crossroads Bank for Enterprises under number BE 0632.701.504.

You can contact us via email at the address: info@alltrans.be

This Statement may be amended or supplemented by us if we deem it necessary. We encourage you to review this Statement regularly to learn how we process and protect your personal data.

TYPES OF PERSONAL DATA PROCESSED BY US

When you use our website, we collect:

  • technical information regarding the device you are using, such as your IP address, browser type, geographic location, and operating system; and
  • information regarding your browsing behavior, such as the time you spend on a page, which links you click, which pages you visit, and how often you visit a specific page.

When you contact us via email, telephone, or social media, we collect:

  • the identity details you provide to us, such as your name, email address, postal address, telephone number, employer, or position;
  • the content of the message and any additional info (relevant consultant, the date, etc.);
  • any other personal data you provide to us.

When you ask us as a client to work with you, we record information about you.

This information may include, but is not limited to:

  • contact details, such as a name, email address, postal address, and telephone number;
  • your job title;
  • your company;
  • the content of the message and its technical details (who you are communicating with at our company, the date, the time, etc.); and
    any other personal data you provide to us.


PURPOSES FOR WHICH WE USE YOUR PERSONAL DATA

We process your personal data to provide you with the requested information, products, and services in a personal and efficient manner.

If you ask us to collaborate with you, we process your personal data to:

  • provide you with the requested services;
  • provide you with reports on the work we perform for you;
  • advise you on relevant services and products;
  • invite you to interesting events;
  • ask you for feedback on our services.

In addition, we process your personal data to comply with legal obligations or to respond to any reasonable requests from competent law enforcement agencies or representatives, the courts, and government agencies or organizations, including competent data protection authorities.

Your personal data may be submitted to the police or the courts as evidence, either at our initiative or if there are reasonable suspicions of an unlawful act or crime committed by you in the context of your registration via or use of our website or any other communication with us. We process your personal data to carry out thorough analyses with a view to improving our website, products and services or for the development of potential new products and services.

We process your personal data to safeguard our legitimate interests and the legitimate interests of our partners or third parties if and when your registration via or use of our website or other communication channels can be considered as (a) a breach of any applicable terms of use, intellectual property rights or any other rights of a third party, (b) a threat to the security or integrity of our website or other communication channels, (c) a threat to the website, other communication channels or underlying systems of our subcontractors as a result of viruses or (d) hateful, obscene, discriminatory, racist, defamatory, vindictive, abusive or otherwise inappropriate or illegal in nature.

LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

As the responsible party, we request your explicit consent to process your personal data in accordance with the conditions described.

In order to comply with legal obligations, the processing of your personal data for the purposes already mentioned above is necessary. The processing of your personal data for the purposes also described above is necessary to comply with our legal obligations, namely:

  • the continuous improvement of our website, products, and services to provide you with the best possible experience;
  • the protection of our website, products, and services against abuse and illegal activities;
  • the marketing and promotion of our products, services, and brands, and the overall successful commercialization of our products and services.


PARTIES TO WHOM WE PROVIDE YOUR DATA

We do not provide your personal data to third parties in any identifiable manner, except to those mentioned above (Purposes for which we use your personal data) and in this paragraph, and except when you have given us permission to do so.

We rely on third parties to offer you our website and services and to process your personal data on our behalf. For example, we collaborate with trusted third parties to conduct research and provide email services. These third parties may only process your personal data on our behalf and after our explicit written consent in order to comply with the conditions stated in “Purposes for which we use your personal data”. We guarantee that all third-party processors are carefully selected and are required to safeguard the security and integrity of your personal data.

When required by law, we may disclose your personal data to regulatory authorities or law enforcement agencies.

LOCATION AND TRANSFER

We process your personal data primarily within the European Union. However, in order to process your personal data for the purposes described in “Purposes for which we use your personal data” of this Privacy Policy, we may transfer your personal data to other offices of WIETRANSLATE BV or to third parties responsible for processing it outside the EEA.

Any entity outside the EEA responsible for processing your personal data is obliged to take the necessary measures to protect it. Such measures stem from:

  • applicable legislation in the country concerned that is considered equivalent to the protection offered within the EEA; or
  • a contractual agreement between us and the entity concerned.


QUALITY ASSURANCE

We make every effort to process only the personal data that is necessary to achieve the purposes described in “Purposes for which we use your personal data” of this Privacy Policy. Your personal data will not be processed for longer than necessary to achieve the purposes described in “Purposes for which we use your personal data”, or until you withdraw your consent to process it. Please note that withdrawing your consent may result in you no longer having access to part or all of our website and/or other communication channels. We will anonymize your personal data when it is no longer needed for the purposes described in “Purposes for which we use your personal data”, except when:

  • there is a higher interest for WIETRANSLATE BV or any other third party to keep the personal data identifiable; and
  • we are required by law, regulation, juridical or administrative means not to anonymize the data.

We will take the necessary technical and organizational measures to safeguard your personal data against unauthorized access, improper use, unauthorized disclosure, unauthorized modification and theft, as well as accidental loss, manipulation or destruction. Only staff members or third-party processors who need to be aware of your personal data may access it. Furthermore, they are bound by strict rules regarding confidentiality. However, you understand that, although we make every effort to safeguard your data, its safety and security can never be absolutely guaranteed.

YOUR RIGHTS

  • You have the right to request all your personal data processed by us. If permitted by law, we may refuse your request. In that case, we will inform you of the reason for this refusal.
  • You have the right to ask us to correct incorrect personal data of yours. If such a request is submitted, it must be accompanied by proof that the data to be corrected is indeed incorrect.
  • You have the right at any time to withdraw your previously given consent for the processing of your personal data or to adjust your communication preferences.
    You have the right to request that your personal data be erased if it is no longer necessary for the purposes described above, or if you withdraw your consent for its processing. Please note, however, that such a request for deletion will be evaluated by us taking into account:
  • the overriding interests of WIETRANSLATE BV or any third party; and
  • statutory or regulatory obligations, or legal or administrative orders that oppose such deletion.
  • Instead of asking us to delete your personal data, you may also ask us to restrict its processing if and when (a) you dispute the accuracy of the data, (b) its processing is unlawful, or (c) the data is no longer necessary for the purposes described above.

You have the right to ask us to provide you with all personal data you have provided to us in a structured, commonly used, and machine-readable format.

  • If you wish to exercise one or more of the rights mentioned above, you can do so by sending an email to info@alltrans.be. An email containing a request to exercise a specific right cannot be interpreted as consent to the processing of your personal data, except to the extent necessary to process your request. Such a request must clearly state which right you wish to exercise and, if necessary, the reason for doing so. The request must be dated, signed, and accompanied by a digital scan of your valid identity card as proof of your identity. If you use the contact form, we may ask you for a signed confirmation and proof of identity.

We will notify you of the receipt of your request. If the request proves to be valid, we will comply with it within the statutory time limit. For complaints regarding the processing of your personal data, you can always contact us via the email address above. Should you be dissatisfied with our response, you may lodge a complaint with the competent data protection authority.